Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your information.
Whispabot ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our messaging platforms and services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
This Privacy Policy applies to both our China Platform and WhatsApp Platform services. Specific platform requirements may apply additional data processing obligations.
When you register for an account or use our services, we may collect:
We automatically collect certain information when you use our platforms:
To provide our messaging services, we process:
We use the collected information for various purposes to provide, maintain and improve our services:
We do not sell your personal information. We may share your information only in the following circumstances:
We work with trusted third-party service providers who assist in operating our platforms, including cloud hosting, payment processing, analytics and customer support. These providers are contractually obligated to protect your data and use it only for specified purposes.
When you use our WeCom or WhatsApp integration services, certain data is shared with these platforms in accordance with their respective terms and privacy policies. This is necessary to deliver messages and provide platform-specific features.
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal requests.
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
Data encrypted in transit using TLS/SSL and at rest using AES-256
Strict access controls and authentication protocols for all systems
24/7 security monitoring and regular vulnerability assessments
While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your data using industry best practices.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Retained while your account is active plus 90 days after closure
Stored for 12 months for service delivery and compliance
Aggregated data retained for 24 months for platform improvement
If you have questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify via a notice on our platform.
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
Our team is here to help you understand how we protect your data and answer any privacy-related questions.
