Please read these terms carefully before using Whispabot's messaging platforms and services.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Whispabot ("Company," "we," "us," or "our") governing your access to and use of our messaging platforms, services, software, and related offerings (collectively, the "Services").
By creating an account, accessing our platforms, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.
These Terms include provisions that limit our liability and require individual arbitration for dispute resolution. Please review these sections carefully.
You represent and warrant that: (a) you are at least 18 years of age or the age of majority in your jurisdiction; (b) you have the legal capacity to enter into binding contracts; (c) if representing an organization, you have the authority to bind that organization to these Terms; and (d) your use of the Services complies with all applicable laws and regulations.
Whispabot provides cloud-based messaging platforms that enable businesses to communicate with customers through WeCom/WeChat (China Platform) and WhatsApp (Global Platform). Our Services include:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. This includes:
We will make reasonable efforts to notify you of material changes that may adversely affect your use of the Services.
Our Services integrate with third-party platforms including WeCom and WhatsApp. Your use of these integrations is subject to the respective platform's terms of service, policies, and guidelines. We are not responsible for changes, limitations, or disruptions to third-party services that may affect your use of our Services.
You may not:
You are solely responsible for all activities that occur under your account, regardless of whether such activities were authorized by you. We are not liable for any loss or damage arising from unauthorized account access due to your failure to maintain account security.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You are prohibited from engaging in the following activities:
You may not send, transmit, or facilitate the distribution of:
You may not:
You must:
We reserve the right to investigate suspected violations of these Terms. If we determine that you have violated this Acceptable Use Policy, we may suspend or terminate your account, remove offending content and take legal action as appropriate. We may also report violations to law enforcement authorities.
Access to certain Services requires payment of subscription fees as specified in your selected plan. By subscribing:
Some Services may incur additional charges based on usage:
Usage-based charges are calculated monthly and billed in arrears. You can monitor your usage through your account dashboard.
We reserve the right to modify our pricing at any time. Price increases for existing subscriptions will be communicated at least 30 days in advance and will take effect at your next renewal. Continued use of the Services after price changes constitutes acceptance of the new pricing.
If payment fails:
All fees are exclusive of applicable taxes, duties, or similar governmental assessments. You are responsible for paying all such taxes except those based on our net income. If we are required to collect or pay taxes, they will be invoiced to you.
We retain all rights, title, and interest in:
You retain ownership of:
To You: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during your subscription period.
To Us: You grant us a worldwide, non-exclusive license to use, store, process, and transmit your content solely to provide the Services and as described in our Privacy Policy. This includes the right to use anonymized, aggregated data for service improvement and analytics.
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We disclaim all warranties, including but not limited to: warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or availability. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE.
Our total liability for all claims arising from or relating to these Terms or the Services shall not exceed $1.
These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Whispabot, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of third parties; or (d) your content or data.
You may terminate your account at any time:
We may suspend or terminate your account:
Upon termination of your account:
We recommend exporting your data regularly. Upon termination, you have 30 days to export your data before it may be permanently deleted. We are not responsible for data loss after account termination.
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in Malaysia.
Any dispute arising from these Terms shall first be resolved through good faith negotiation. If negotiation fails within 30 days, disputes shall be resolved through binding arbitration in accordance with the rules of Asian International Arbitration Centre (AIAC) in Malaysia, except where prohibited by law.
We may modify these Terms at any time. Material changes will be notified via prominent notice on our platform at least 30 days before taking effect. Your continued use after changes become effective constitutes acceptance of the modified Terms.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.
These Terms, together with our Privacy Policy and any additional terms for specific Services, constitute the entire agreement between you and Whispabot regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
If you have questions or concerns about these Terms of Service, please contact our team. We're here to help clarify any provisions and ensure you understand your rights and obligations.
By creating an account, you agree to these Terms of Service. Join thousands of businesses using Whispabot to reach their customers.
